Latest Articles

Mobile Technology is Changing the Future of the Workplace

Mobility is a workplace necessity. Employees expect their organizations to enable mobility with a fast, secure, and highly functional smartphone. IT leaders recognize the imperative to provide workers with the mobile tools to get their work done—anything less than a great user experience will erode workforce productivity, employee morale, and corporate competitiveness. The standard for […]

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Prioritizing Profitability Over Growth: How Tech CFOs Can Drive Financial Success

Shift From Growth-at-All-Costs to Long-Term Profitability Today’s tech CFOs face tighter funding, lower valuations and higher pressure to stretch every dollar. In a volatile market, here’s how you can make the critical pivot from a growth-first mindset to a more long-term outlook. What’s at Stake? Investors prioritize companies with strong financial fundamentals. If you fail […]

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Enhance Organizational Agility with Generative AI

The rapid global adoption of generative AI creates a pressing need for organizational agility. Business leaders will need to play a crucial role in helping organizations build agility by implementing programs to support change and take advantage of growth opportunities. To support organizations in these fast-changing times, we continue to enhance the Coursera platform—delivering innovations, […]

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AI in Retail: Transform CX Into Your Competitive Edge

Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational […]

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Cue The Sparkling: The Future Of AI In CX

There isn’t a holiday season without something sparkling (wine, tinsel, family time–take your pick!). And there isn’t modern customer experience without artificial intelligence (AI). We’re combining two of our favorite things: holiday cheer and innovative technology advancements for our upcoming webinar. Zendesk CTO Adrian McDermott will lead the group through his insights on AI’s next […]

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Excel + Tableau

Excel is great for managing data. But if you want to find powerful insights from your data, Excel can’t do the job on its own – it needs the power of visual analytics. In this webinar, we’re going to reveal how you can discover a wealth of new insights by using Excel and Tableau together. […]

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Persuasive Dashboards

Do your dashboards tell the story you want to get across or does your data get lost in a sea of pixels? Tableau strives to keep users in the flow with software centered on principles of design, cognition, and perception. The same principles apply to great dashboards. See how you can leverage Tableau to create […]

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[Webinar Recording] Coupa for High Growth Multi-Location Organizations

Organizations that have grown fast through M&A’s and record sales across multiple locations have their own unique concerns tracking spending across the business. It can be painfully manual and siloed, often stifling future growth. Digitizing finance processes is critical to gaining visibility and control over spending across the various locations. In this on-demand webinar, you […]

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Marketing Automation 101 Booster Pack

Today’s B2B customer is smart and expects more from B2B organizations. To stay relevant, marketers must collect data and use that data to create customized experiences across different channels. Marketing automation is a foundational tool that allows you to do this based on customer behavior or traits across all channels, and at scale. Marketing automation […]

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